Quickpick Privacy Policy

Effective Date: From August 1. 2024.

1. Introduction

Quickpick offers a pre-ordering application that allows you to order food from your favorite restaurants for pick-up. This Privacy Policy explains how we collect, use, protect, and share information about you, the user, when you use our Quickpick application and services.

2. Data Controller

B-CONSULT 2000 Kft.
Company Registration Number: 13 09 215950
Address: 2083 Solymár, Hóvirág utca 51.
Email: support@quickpickeats.com

3. Information We Collect

3.1 Registration and Log In

When you create a new user account, you will be asked to provide basic information necessary for creating your user profile. Your email address is particularly important for identifying you in our system. Each time you wish to log in, you’ll receive a one-time identification code via email.

Basic information we ask for:

• Name
• Birthday
• User ID
• User name
• Email address
• Picture (optional)

Legal basis:

• Performance of a contract [Article 6(1)(b) GDPR] for mandatory data
• Consent [Article 6(1)(a) GDPR] for newsletter subscriptions

3.2 Ordering Process

Quickpick processes personal data transmitted when placing an order with a Partner through the Quickpick app or associated online services. This data is required to execute the order and communicate with the Partner.

Personal data processed during the ordering process:

• Name
• Contact details
• Order details
• Comments on the order
• Payment data
• Data required to produce an invoice (if required by law):
  • Name
  • Address
• Device data and access data when using a website or application:
  • Internet connection (IP address)
  • User device (type, operating system, version)
  • Access time and configuration settings

Legal basis:

• Contract performance [Article 6(1)(b) GDPR]
• Legitimate interest [Article 6(1)(f) GDPR] for device and access data

3.3 Contact with Customer Service

When contacting Quickpick customer service (e.g., via contact form, email, telephone, or social media), the personal data transmitted will be used to process your inquiry.

Personal data processed:

• Name
• Address data (if required)
• Contact details
• Comments
• Communication data

Legal basis: User consent as per Article 6(1)(a) GDPR.

3.4 Ratings

Quickpick processes personal data submitted as part of a review of the Partners in the Quickpick app.

Personal data processed for ratings:

• Name
• Rating

Legal basis: User consent as per Article 6(1)(a) GDPR.

3.5 Advertising

Quickpick processes personal data to send personalized advertising messages and notifications about promotions and new Partners.

Personal data processed for advertising:

• Name
• Contact details

Legal basis: User consent as per Article 6(1)(a) GDPR and legitimate interest in direct advertising as per Article 6(1)(f) GDPR.

3.6 Web Hosting

Quickpick's hosting services provide infrastructure, storage, and maintenance for operating the online platform.

Data processed: Inventory data, contact data, content data, usage data, and communication data based on legitimate interests per Article 6(1)(f) GDPR.

3.7 Collection of Access Data

Quickpick collects data about every access to the server where this service is hosted.

Access data includes:

• Name of the accessed website
• File, date and time of access
• Amount of data transferred
• Browser type and version
• User's operating system
• Referrer URL
• IP address

Log file information is stored for security reasons for a maximum of 7 days.

3.8 Fraud Prevention

Quickpick processes personal data to prevent fraud and misuse based on legitimate interests per Article 6(1)(f) GDPR.

3.9 Analytics

Quickpick processes personal data to fulfill reporting obligations to advertisers and improve the Quickpick Platform.

3.10 Data Processing

Quickpick processes data for administrative tasks, financial accounting, and compliance with legal obligations.

Legal basis: Article 6(1)(c) and Article 6(1)(f) GDPR.

3.11 Social Media Presence

Quickpick maintains online presences within social networks and platforms. When accessing these networks, the terms and data processing guidelines of their respective operators apply.

3.12 Maps

Quickpick integrates the maps of:

• Apple Maps: Processed data may include IP addresses and location data. Privacy Policy: Apple Privacy Policy
• Mapbox: Processed data may include IP addresses and location data. Privacy Policy: Mapbox Privacy Policy

3.13 Transferring Data to 3rd Parties

Quickpick discloses personal data to third parties only based on legal authorization or user consent.

3.14 Partners

Quickpick passes on personal data to Partners for order delivery. The Partner is responsible for their own data processing obligations.

4. How We Use Your Information

• To Provide Our Services: Processing orders, payments, and communication about the service.
• For Improvement and Development: Analyzing how our service is used to improve and tailor it to user preferences.
• For Security and Legal Compliance: Ensuring the security of our service and complying with legal obligations.

5. Sharing of Your Information

• With Restaurants: To fulfill your food orders.
• With Service Providers: To assist in operating our services.
• For Legal Reasons: To comply with legal obligations and protect our rights.

6. Data Security

Quickpick takes appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

7. Your Rights

You have rights under applicable data protection laws, including:

• Right to Access: You have the right to request access to your personal data.
• Right to Rectification: You have the right to request correction of inaccurate data.
• Right to Erasure: You have the right to request deletion of your personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@quickpickeats.com.